Library Resources Acquisition Specialist

1 day ago


Singapore Nanyang Technological University Full time
Senior Library Executive

The Office of Information, Knowledge and Library Services (OIKLS) invites applications for this key role. The successful candidate will oversee the acquisition and subscription of information resources, particularly databases and e-book collections, to support Nanyang Technological University's teaching, learning, and research needs.

Key Responsibilities

  1. Manage the end-to-end information resource purchase workflow from requisition to payment, ensuring seamless access for users.
  2. Collate and provide relevant usage data to facilitate librarians' evaluation of resource subscriptions and renewals.
  3. Ensure accurate and active links to resources, guaranteeing content accessibility to the NTU community.
  4. Implement automation of the document delivery service via RapidILL to enhance work efficiency.
  5. Coordinate with vendors to deliver requested documents in a timely manner, where unavailable in RapidILL.
  6. Monitor and submit purchase requests for document provision services charged by various vendors.
  7. Identify and recommend resources in high demand for purchase, optimizing the library collection.
  8. Provide peer training and sharing to increase team knowledge and service impact.
  9. Efficiently manage ILL requests to deliver requested books to NTU Library and requestors.
  10. Administer payments for loan services charged by other libraries/vendors (local and overseas).
  11. Manage invoices for items lent to other libraries (local and overseas) and monitor payment into the NTU Library account.
  12. Respond to resources-related enquiries received via the centralized help system to assist users with required information or resolve access issues.
  13. Manage the team's role-based email, respond to enquiries, or escalate them to relevant librarians and colleagues for further actions.
  14. Collate and analyse enquiries to identify and recommend new resources, services, or possible solutions to issues observed to the team lead and librarians.

Requirements

  1. Degree holders with a strong interest in library and information science or related fields, or Diploma holders with at least 3 years of relevant experience.
  2. Relevant working experience and demonstrated ability in business, finance, or procurement, library collection acquisitions, or e-resource subscriptions will be advantageous.
  3. Strong working knowledge and experience with Microsoft software applications, especially Excel.
  4. Excellent written and oral communication skills.
  5. Familiarity with library management and procurement systems.
  6. Team player with good interpersonal skills and able to work effectively with users, colleagues, and other internal and external stakeholders.
  7. Adaptable to change, willing to continuously learn and keep abreast of emerging practices and technologies.
  8. Strong service mindset and excellent time management skills.
  9. Strong planning and organisation skills with attention to details.


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