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Guest Service Coordinator

1 week ago

Singapore Grand Hyatt Singapore Full time
Job Overview

We are committed to delivering exceptional guest experiences, and we need a skilled Guest Service Coordinator to help us achieve this goal.

The successful candidate will have a relevant degree or diploma in Hospitality or Tourism management and a minimum of 2 years of work experience in Guest Relations.

The role involves overseeing the daily shift operations of the Guest Experience team, collaborating with the Front Office Manager and Assistant Front Office Managers, and managing the Guest Experience team's engagement with our guests.

  • Key Responsibilities:
  • Coordinating the Guest Experience team's activities.
  • Ensuring efficient and effective service delivery.
  • Enhancing guest satisfaction through proactive communication.