Luxury Guest Services Coordinator

6 days ago


Singapore M Hotel Singapore Full time
Luxury Guest Services and Operations

This role demands an individual who can balance operational efficiency with exceptional guest experience.

  • Conduct daily room checks to guarantee VIP amenities are replenished prior to guest arrival.
  • Develop strong relationships with house guests, providing tailored services and support.
  • Effectively communicate with the department through daily briefings, weekly updates, and monthly brainstorming sessions.
  • Sustain high Revinate scores and lead by example in delivering exceptional service.

Foster collaboration between departments to drive KPI achievement and revenue growth.

Cultivate a culture of excellence in guest services, embodying our values of luxury hospitality.




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