Executive Guest Services Coordinator

7 days ago


Singapore Amara Singapore Full time
Role Overview:
Join our Front Office team at Amara Singapore as a skilled Guest Services Coordinator.

Key Tasks:
  1. Process guest arrivals, verifying reservation details and handing over room assignments.
  2. Manage guest accounts, including processing payments and handling transactions.
  3. Provide top-notch customer service, responding to guest inquiries and resolving any issues promptly.
  4. Maintain accurate records of guest interactions, feedback, and concerns.

Requirements:
  • At least 1 year of experience in a front office role in a service industry setting.
  • Outstanding customer service skills.
  • Proficiency in Microsoft Office applications (MS Word, MS Excel).
  • Strong organizational and problem-solving abilities.


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