Executive Guest Services Coordinator
7 days ago
Join our Front Office team at Amara Singapore as a skilled Guest Services Coordinator.
Key Tasks:
- Process guest arrivals, verifying reservation details and handing over room assignments.
- Manage guest accounts, including processing payments and handling transactions.
- Provide top-notch customer service, responding to guest inquiries and resolving any issues promptly.
- Maintain accurate records of guest interactions, feedback, and concerns.
Requirements:
- At least 1 year of experience in a front office role in a service industry setting.
- Outstanding customer service skills.
- Proficiency in Microsoft Office applications (MS Word, MS Excel).
- Strong organizational and problem-solving abilities.
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