F&B Operations Manager

4 weeks ago


Singapore RANG MAHAL PTE LTD Full time
Restaurant Manager for Fine Dining

RANG MAHAL PTE LTD is seeking a skilled Restaurant Manager to lead our fine dining restaurant. As a key member of our team, you will be responsible for driving financial results and overall operations to stay ahead of changing dining trends and competition.

Key Responsibilities:
  • Develop and implement an annual business plan and budget, monitoring and tracking monthly P&L to achieve established business targets.
  • Drive revenue and profitability through strategic planning, promotional activities, and effective cost management.
  • Lead the team to achieve monthly beverage upsell targets and improve profitability.
  • Stay ahead of local F&B business trends, gathering market intelligence on service standards, product pricing strategies, and promotional activities.
  • Collaborate with Sous Chefs to ensure menu offerings meet guest dining trends and needs.
  • Broaden the menu with new and special promotional dishes, keeping up with market trends.
  • Communicate effectively with the marketing team to optimize revenue opportunities.
  • Coordinate food and beverage operations to ensure smooth and seamless service.
  • Supervise team members to work closely together and support each other.
  • Ensure adequate provisions of working equipment, inventory, and guest amenities for smooth operations.
  • Be on the floor during meal periods and address operational problems promptly.
  • Handle VIP reservations and private events to ensure smooth operations.
  • Conduct regular inspections to maintain high hygiene standards and team satisfaction.
  • Streamline policies and processes, leveraging technology to achieve better labor productivity.
  • Champion high service and food standards, providing constant feedback and driving team excellence.
  • Establish strong relationships with guests, maintaining good relationships with VIPs and key opinion leaders.
  • Handle guest feedback and complaints in a timely manner, addressing issues at the source.
  • Analyze data and communicate with customers to increase repeat business.
  • Drive TripAdvisor ranking, focusing the team on targets and addressing pressing issues.
  • Ensure all required reports and administrative duties are submitted and completed accurately and on time.
  • Identify development needs for the team and ensure gaps are closed effectively.
  • Plan and conduct regular On-the-Job training.
  • Supervise the performance and development of direct reports and/or team members.


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