Academic Operations Director

6 days ago


Singapore beBeeEducationProgramManager Full time

Academic Program Leadership Opportunity

">Job Description:

This role requires an experienced professional with a deep understanding of educational operations, regulatory processes, and team management.

  • CPE Process Management:

    • Ensure full compliance with CPE regulatory requirements and stay updated with changes in regulations.

    • Liaise with CPE and other regulatory bodies as required.

  • Team Management:

    • Lead and manage a team of educational professionals, fostering a collaborative and high-performance work environment.

    • Conduct performance reviews and identify training needs.

  • Operational Excellence:

    • Oversee the daily operations of academic programs, ensuring effective implementation of academic policies and procedures.

    • Coordinate with faculty and administrative staff to ensure smooth functioning of academic activities.

    • Provide administrative support throughout the academic study term, including student registration, attendance tracking, and maintaining accurate program records.

    • Monitor program timelines, milestones, and activities, ensuring alignment with program objectives and survey scopes.

    • Conduct program evaluation surveys and compile data and findings for review and reporting.

    • Evaluate program effectiveness and recommend enhancements for continuous improvement.

    • Manage the Learning Management System (e.g. Canvas), including user access control, announcements, and document uploads.

  • Strategic Planning:

    • Contribute to the development and implementation of strategic plans, aligning operational goals with institutional objectives.

    • Identify opportunities for operational improvements and innovations.

  • Stakeholder Engagement:

    • Work closely with internal and external stakeholders to ensure student satisfaction and academic quality.

    • Liaise with external stakeholders, including prospective students, course applicants, government agencies, and the public.

    • Respond to and manage stakeholder feedback and queries related to academic programs.

  • Quality Assurance & Compliance:

    • Ensure all programs adhere to EduTrust quality standards and institutional policies.

    • Maintain documentation and administrative records in accordance with regulatory and internal audit requirements.

    • Assist in quality assurance audits and continuous improvement initiatives.

Required Skills and Qualifications:
  • Bachelor's degree in Education, Business Administration, or related field is preferred.

  • Minimum of 5 years of experience in educational operations, with a strong understanding of the CPE process in Singapore.

  • Proven track record in managing and leading teams.

  • Excellent organizational, leadership, and decision-making skills.

  • Strong communication and interpersonal abilities.

Benefits:

Opportunity to make a meaningful impact on education and contribute to the growth and success of the institution.

Others:

Application instructions will be provided upon request.


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