Strategic Partner Advocate

5 days ago


Singapore Google Full time

About the Role:

As a Partner Operations Manager, you will be dedicated to delivering an exceptional experience for YouTube's valued partners and creators. You will consistently prioritize partner and creator needs, whether resolving issues, providing platform education, or facilitating channel growth.

You will advocate a partner/creator-centric approach, ensuring that every interaction is personalized and tailored to their unique requirements. At Google, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories.

We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world.

Responsibilities:

  • Deliver operational support to YouTube partners via email communication.
  • Consult with cross-functional teams to optimize YouTube products and services and collaborate with Strategic Partner Managers and Partner Technology Managers to develop partner-centric business plans and growth strategies.
  • Drive, measure, and analyze partner performance, identifying opportunities for operational workflow optimization and process improvement.
  • Utilize key metrics to assess data through both quantitative and qualitative analysis, generating insights.
  • Contribute to the scalability of Partner Operations team through solutions, efficiency gains, and thorough root cause analysis.


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