Front Desk Operations Coordinator

2 weeks ago


Singapore beBeeCustomerService Full time $3,000 - $4,500
Job Description

We are seeking a skilled and professional Front Desk Officer to join our team.

This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional service to guests and ensuring a seamless stay experience.

  • Key Responsibilities:
  • Deliver outstanding customer service to guests, promptly handling their requests in a professional manner.
  • Manage the front desk operations efficiently, performing cashiering duties and checking the cash float carefully.
  • Handle all incoming and outgoing calls professionally, responding to guest inquiries regarding transportation, directions, restaurant reservations, and more.
  • Participate in upselling programs to increase revenue and enhance the guest experience.
Required Skills and Qualifications

To be successful in this role, you will need to have the following skills and qualifications:

  • Proven Experience: Proven experience in Front Office operations with excellent interpersonal and communication skills.
  • Team Player: Ability to work independently and as part of a team, with a willingness to work shifts, including weekends and public holidays.
Benefits

Working as a Front Desk Officer provides opportunities for personal and professional growth, with a dynamic work environment and a chance to develop new skills.



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