Front Desk Coordinator

1 day ago


Singapore beBeeCustomerService Full time $2,400 - $4,200

Job Title: Front Desk Coordinator

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Job Description & Responsibilities:

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  • We are seeking an organized and detail-oriented individual to join our team as a Front Desk Coordinator.\
  • The ideal candidate will have excellent communication skills and be able to provide accurate, appropriate, and immediate responses to customer inquiries, ensuring complete customer satisfaction.\
  • The Front Desk Coordinator will be responsible for acknowledging and greeting guests entering and leaving the facility, attending to all incoming calls and redirecting them or taking down messages.\
  • Maintaining knowledge of all services, products, and prices is essential for this role.\
  • The Front Desk Coordinator will monitor appointment bookings daily to ensure there are sufficient customers to achieve sales targets, sufficient staff to service customers, and smooth operating functions of the outlet.\
  • Scheduling appointments and performing basic customer registration, financial billing, and cashier duties are also key responsibilities.\
  • The Front Desk Coordinator will attend to customer pre- and post-consultation inquiries and maintain tidiness of the front desk area.\
  • Inventory management, including monitoring and managing stock levels and purchasing retail stocks and salon-use stocks when necessary, is another important aspect of this role.\
  • The Front Desk Coordinator will administer, record, and maintain customer records and files.\
  • Performing regular follow-ups on customers to upkeep customer care is crucial.\
  • The Front Desk Coordinator must always maintain safety standards and cleanliness of the salon/clinic.\
  • Additional ad-hoc duties may be assigned as required.\


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