Front Desk Coordinator

5 days ago


Singapore beBeeCustomerService Full time $2,500 - $4,500

Job Title: Front Desk Coordinator

Description

The Front Desk Coordinator will be the initial point of contact for visitors and employees alike, setting the tone for a positive and welcoming work environment.

This role requires exceptional communication skills, with the ability to effectively greet and direct visitors while also handling all incoming and outgoing calls and correspondence.

In addition to providing exceptional customer service, the Front Desk Coordinator will be responsible for maintaining accurate records and databases, including telephone registers, call tracking, and client contacts.

The ideal candidate will possess strong organizational skills, with the ability to multitask in a fast-paced environment and adapt to changing priorities as needed.

Responsibilities
  • Greet visitors and guide them as needed, ensuring a welcoming first impression
  • Handle all incoming and outgoing calls and distribution
  • Maintain and update records and databases (telephone registers, call tracking, client contacts)
  • Perform general administrative tasks and other help desk duties
  • Ensure compliance with client regulations when on-site at client offices
  • Contribute to monthly management reports for the client
  • Participate in emergency evacuation procedures
  • Develop policies and procedures for front desk functions
Qualifications

To be successful in this role, candidates must possess:

  • Years of experience in front desk management or reception
  • Proven experience with continuous improvement initiatives and client reporting
  • Strong computer literacy and ability to manage activities using different systems
  • Strong customer service focus with excellent interpersonal skills
  • Ability to multitask effectively in a fast-paced environment
About Us

We are a dynamic and forward-thinking organization dedicated to delivering exceptional results. We offer a collaborative and inclusive work environment that values innovation, creativity, and teamwork.



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