Delivering Exceptional Guest Experiences

2 weeks ago


Singapore beBeeCustomerService Full time $2,500 - $3,500
Customer Service Representative Job Description

At our establishment, we pride ourselves on providing exceptional customer experiences. As a Customer Service Representative, you will play a vital role in ensuring that our guests receive the highest level of service and satisfaction.

The ideal candidate will possess excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment. They should also have a strong attention to detail, with the ability to multitask and prioritize tasks efficiently.

The key responsibilities of this role include:

  • Providing exceptional customer service by greeting guests warmly, preparing their orders accurately, and maintaining a clean and welcoming atmosphere.
  • Demonstrating a thorough understanding of menu items and making recommendations to guests effectively.
  • Operating the Point of Sale system efficiently to record orders and process payments promptly.
  • Performing cash handling procedures during each shift, including counting and reconciling funds.
  • Preparing food neatly and in accordance with safety protocols to maintain high-quality standards.
  • Restocking products regularly to maintain optimal inventory levels throughout each shift.

This is an exciting opportunity for individuals who are passionate about delivering outstanding customer experiences and working in a dynamic team environment. If you are a motivated and customer-focused individual, we encourage you to apply for this role.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and ability to multitask.
  • Basic math skills and ability to handle cash accurately.
  • Knowledge of health and safety regulations.
  • Previous experience in a customer-facing role preferred.

Benefits:

  • A competitive hourly wage.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.

Others:

This position requires the ability to stand for long periods, lift up to 25 pounds, and work in a hot kitchen environment. We offer a flexible scheduling policy to accommodate our employees' needs and preferences.



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