Delivering Exceptional Guest Experiences

7 days ago

Singapore beBeeCustomerService Full time $90,000 - $120,000

Experience the thrill of working in a dynamic environment where innovation meets tradition. As our Guest Services Manager, you will be responsible for overseeing the daily operations of our Front Desk, Concierge, Bell, Driveway, and Communication Centre teams.

Key Responsibilities:
  • Guest Experience: Ensure that every guest's journey from reservation to check-out is seamless and exceeds expectations.
  • Team Leadership: Motivate and guide your team to deliver exceptional service and maintain high standards of quality.
  • Operations Management: Manage the day-to-day operations of the department, including scheduling, inventory management, and budgeting.
  • Communication: Foster strong relationships with guests, colleagues, and stakeholders through effective communication and problem-solving skills.
  • Quality Control: Conduct regular room inspections and audits to ensure that our high standards are met.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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