Delivering Exceptional Guest Experiences

5 days ago

Singapore beBeeCustomer Full time $2,500 - $4,500
Job Title: Service Lead
  We are seeking a dedicated and customer-focused Service Lead to join our team. As a key member of our service staff, you will be responsible for delivering exceptional service to our guests.
  Key Responsibilities:
  •   Provide friendly and attentive service to all guests, ensuring their needs are met and exceeded.
  •   Take reservations and enquiries from guests, providing them with accurate information about our services.
  •   Greet each guest warmly and efficiently, setting the tone for a great dining experience.
  •   Share promotions and specials with guests, highlighting the value and quality of our offerings.
  •   Take food and beverage orders, repeating them back to guests to ensure accuracy and informing them of estimated service times.
  •   Oversee a team of servers assigned to your shift, providing guidance and support as needed.
  •   Efficiently input orders into our Point-of-Sale system, maintaining accuracy and attention to detail.

  Requirements:
  •   Previous experience in a customer-facing role, preferably in the hospitality industry.
  •   Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  •   Ability to multitask and prioritize tasks efficiently, maintaining a high level of productivity and accuracy.
  •   Strong problem-solving skills, with the ability to think critically and resolve issues promptly.

  Benefits:
  •   Competitive salary and benefits package.
  •   Opportunities for career advancement and professional growth.
  •   A dynamic and supportive work environment.

  Why Work with Us:
  •   We offer a unique and challenging opportunity to grow and develop your skills in a fast-paced and dynamic environment.
  •   Our team is passionate about delivering exceptional service and creating memorable experiences for our guests.
  •   We value our employees' contributions and offer opportunities for recognition and rewards.

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