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Sales Order Coordinator

2 weeks ago

Singapore beBeeCustomerSupport Full time $3,500 - $5,500
Job Overview

The Sales Support Officer plays a crucial role in ensuring seamless customer interactions and efficient order processing.

  • Primary responsibilities include handling customer inquiries across various channels, such as email, phone, and letters.
  • Providing timely updates on product availability, delivery schedules, and locations is essential.
  • Accurate and efficient processing of customer orders is mandatory.
  • Maintenance of order documents, data entry into the system, and monitoring progress are vital tasks.
  • In cases where items are unavailable, managing special orders, coordinating with the supply chain, and updating customers is necessary.
  • Organizing correspondence, shipping/delivery paperwork management, and handling Letters of Credit with banks are key duties.
  • Assisting in sales meetings involves preparing documents, tracking records, and attending sessions.
  • Collaboration with other departments includes working with the technical team for product or technical concerns, accounting, and finance.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Strong problem-solving and analytical skills.
  • Proficiency in data entry and software applications.
  • Familiarity with sales processes and procedures.
Benefits

This role offers opportunities for professional growth and development in a dynamic environment. The successful candidate will have access to comprehensive training programs and resources to enhance their skills and knowledge.

Others

We are committed to creating a diverse and inclusive work environment that fosters collaboration and teamwork. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.