
Sales Order Coordinator
4 days ago
Job OverviewThis role plays a vital part in the success of our pre-sales operations, ensuring timely and accurate order processing, effective stock coordination, and precise reporting.
The position serves as a bridge between Sales, Purchasing, and Customers, managing bulk and event orders, overseeing direct shipments, and addressing key account requirements with meticulous attention to detail.
Maintaining service reliability, proper documentation, and smooth delivery execution are crucial for driving customer satisfaction and business continuity.
This role is ideal for individuals who thrive in dynamic environments, value collaboration across multiple teams, and commit to delivering exceptional support that directly impacts customer experience and company growth.
We seek a highly organized professional with excellent communication skills to ensure seamless order processing, efficient inventory management, and prompt resolution of customer queries.
Key ResponsibilitiesOrder Entry & Support
- Input approved manual release orders from Sales Colleagues
- Check stock availability for bulk, slow-moving, and obsolete inventory (Slob), monthly, and event orders
- Respond to order-related enquiries from Sales Colleagues and Customers
Inventory & Unfulfillment Reports
- Update and share daily inventory reports with relevant teams
- Prepare shortfall reports
- Reschedule deliveries for unfulfilled orders
Direct Shipment Order Entry & Coordination
- Receive and process direct shipment orders from Sales Colleague
- Coordinate with Purchasing team and ensure timely order input in the system
- Follow up with Sales team on delivery confirmations and invoice issuance
Bulk Water Order Processing
- Process purchase orders, signed delivery orders, and invoice entries in SAP
- Maintain and update records timely
Season Parking & ERP Claims
- Verify season parking and ERP claim details for the General Retail Sales Team
Any other ad hoc duties
- At least a GCE 'N' Level or its equivalent
- Effective time management and consistent attention to detail
- Demonstrates strong teamwork and interpersonal skills
- Three years of administrative experiences are preferred
- Familiar with SAP
- Working knowledge of Microsoft Office applications
Able to start work immediately would be beneficial.
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