Global Sales Solutions Expert

2 weeks ago


Singapore RAPYD PTE. LTD. Full time
Role Overview

Rapyd PTE. LTD. is seeking an experienced Sales Engineer to join our global team.

Job Summary

We are looking for a highly skilled Sales Engineer who can deliver complex end-to-end integrations projects, work closely with Product and Engineering teams, and influence the product roadmap based on client needs.

Key Responsibilities
  • Deliver complex integration projects, working closely with cross-functional teams.
  • Support all Customer Success life cycle needs to onboard customers to the Rapyd platform.
  • Gather information, define, and document integration plans.
  • Create and deliver personalized technical sales presentations.
  • Evangelize the product and network in the technical community.
  • Facing partners at conferences and on-site.
  • Monitor technical performance metrics and support root cause analysis investigations.
Requirements

To succeed in this role, you will need:

  • 1-2 years' experience in a client-facing role as Pre-sales, Sales Engineer, Customer Success, Support, or Professional Services.
  • Experience within the Payments/Banking industry - Big plus.
  • Must have experience in API-based integration, Web services, system debugging, and log analysis.
  • Previous experience in B2B/SaaS is an added advantage.
  • SQL, Kibana, and Postman (or similar) experience are a must.
  • Cloud provider dashboards, Jira & Confluence experience - advantage.
  • Strong project management experience.
  • Negotiation, social, and Technical problem-solving skills are essential.
  • Bachelor's degree in Engineering, or relevant technical discipline, or comparable professional experience - advantage.
  • Fluent English - Must.
  • Mandarin speaker- Must.
Compensation Package

The estimated salary range for this role is $80,000 - $120,000 per year, depending on location and experience.



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