Global Sales Solutions Expert
2 weeks ago
Rapyd PTE. LTD. is seeking an experienced Sales Engineer to join our global team.
Job SummaryWe are looking for a highly skilled Sales Engineer who can deliver complex end-to-end integrations projects, work closely with Product and Engineering teams, and influence the product roadmap based on client needs.
Key Responsibilities- Deliver complex integration projects, working closely with cross-functional teams.
- Support all Customer Success life cycle needs to onboard customers to the Rapyd platform.
- Gather information, define, and document integration plans.
- Create and deliver personalized technical sales presentations.
- Evangelize the product and network in the technical community.
- Facing partners at conferences and on-site.
- Monitor technical performance metrics and support root cause analysis investigations.
To succeed in this role, you will need:
- 1-2 years' experience in a client-facing role as Pre-sales, Sales Engineer, Customer Success, Support, or Professional Services.
- Experience within the Payments/Banking industry - Big plus.
- Must have experience in API-based integration, Web services, system debugging, and log analysis.
- Previous experience in B2B/SaaS is an added advantage.
- SQL, Kibana, and Postman (or similar) experience are a must.
- Cloud provider dashboards, Jira & Confluence experience - advantage.
- Strong project management experience.
- Negotiation, social, and Technical problem-solving skills are essential.
- Bachelor's degree in Engineering, or relevant technical discipline, or comparable professional experience - advantage.
- Fluent English - Must.
- Mandarin speaker- Must.
The estimated salary range for this role is $80,000 - $120,000 per year, depending on location and experience.
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