Customer Service Team Lead
4 days ago
We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at EPS Consultants PTE LTD. This is an exciting opportunity for a motivated and results-driven individual to take on a challenging role in the administration of NS registration, pre-enlistment, and enlistment activities.
The successful candidate will be responsible for overseeing the administration of NS registration, pre-enlistment, and enlistment activities, and follow up on cases and issues post-activity. They will ensure tasks are completed on time and processes are adhered to. Additionally, they will perform verification checks on NS processes and ensure timely submission of reports to relevant stakeholders.
Key Responsibilities:
- Oversee the administration of NS registration, pre-enlistment, and enlistment activities
- Ensure tasks are completed on time and processes are adhered to
- Perform verification checks on NS processes
- Submit reports to relevant stakeholders in a timely manner
Requirements:
- Bachelor degree in any discipline
- Track record and passion of customer service experience and competency
- Excellent communication and interpersonal skills
- Proven leadership skills will be an advantage
- Meticulous with keen attention to details, highly disciplined and service-oriented
- Proficient in Microsoft Office applications (Excel & Word)
What We Offer:
- A competitive salary of up to SGD 5,500 per month
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
About EPS Consultants PTE LTD:
EPS Consultants PTE LTD is a reputable recruitment agency that provides high-quality services to our clients. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.
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