Graduation Support Assistant

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

The Office of Academic Services at NTU plays a pivotal role in advancing the University's educational objectives by implementing and administering academic policies established by the University's academic body. Our team provides essential support to students throughout their academic journey, from matriculation to graduation.

Key Responsibilities:
  • Degree Certificate Processing: Prepare and validate degree certificates for monthly issuance to graduates from undergraduate and higher degree programs.
  • Transcript Management: Handle requests for additional copies of transcripts, records of examination results, and replacement of degree certificates, certification letters, and degree verification requests.
  • Mailbox Maintenance: Maintain graduation-related mailboxes and attend to inquiries from students, alumni, employers, and other institutions.
  • Application Support: Assist in the application and processing of transcripts, certification letters, and degree certificate mailing.
  • Paper Procurement: Assist in procuring degree certificates and transcript papers.
  • Data Support: Support data requests, review, and integration of processes, guidelines, and policies pertaining to graduation matters.
Collaboration and Support:
  • Examination Administration: Collaborate with Schools to administer examinations, including venue planning and logistics.
  • Accommodation Arrangements: Provide support for examination accommodation arrangements and follow up on queries from Schools and students.
  • Post-Examination Reports: Assist in the conduct of examinations and collate post-examination reports.


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