
Quality Engineer for Product Excellence
5 days ago
Ensuring product excellence requires a quality engineer who can drive continuous improvement initiatives. As a Quality Engineer, you will be responsible for ensuring the highest quality standards in our products and services.
Key Responsibilities:- Act as the primary point of contact for customer quality-related issues, audits, and communication.
- Lead root cause analysis and implement effective corrective and preventive actions (CAPA) for customer complaints and non-conformances.
- Schedule meeting with the Customer to review and close non-conformance.
- Analyze customer quality data and trends to identify areas for improvement.
- Support internal and external audits, including preparation and follow-up activities.
- Ensure timely and accurate reporting of quality metrics, performance, and issue resolution to customers.
- Collaborate cross-functionally with Program, Engineering, Manufacturing, and Supply Chain to ensure product and process compliance with customer requirements.
- Drive continuous improvement initiatives to enhance product quality and customer experience.
- Experience in First Article Inspection (FAI) and its associated checklist and process control documents.
- Responsible for the Key Performance Index (KPI) for outgoing and customer quality.
- Provide Training to teams on quality standards, procedures, and best practices.
- Bachelor's degree in Engineering, Quality, or a related field.
- 5+ years of experience in a quality engineering role, preferably in a contract manufacturing or semiconductor equipment manufacturing environment.
- Strong knowledge of quality systems and methodologies (ISO 9001, as applicable).
- Proven experience with root cause analysis tools (8D, Fishbone, 5 Whys, etc.) and CAPA processes.
- Knowledge in Quality tools such as FMEA, PMP, SPC, etc. an added advantage.
- Excellent communication and interpersonal skills with the ability to manage customer relationships effectively.
- Detail-oriented with strong analytical and problem-solving skills.
- Proficiency in Microsoft Office and quality tools is a plus.
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