Senior Executive, Monitoring and Compliance
3 weeks ago
Job Title: Senior Executive, Monitoring and Compliance
About the Role:
We are seeking a highly skilled and experienced Senior Executive to join our Monitoring and Compliance team. As a key member of our team, you will be responsible for ensuring that our sales force is equipped with the necessary processes and tools to deliver quality sales advisory to our customers.
Key Responsibilities:
- Plan and implement the Supervisory Audit Plan, working closely with the Team Lead to identify branches/units for audit.
- Conduct supervisory audits, prepare audit findings, and provide coaching and review as needed.
- Develop and deliver training programs on Supervisory Responsibilities, including coaching, meeting, and joint fieldwork requirements.
- Work closely with Agency Management and Agency Leaders to ensure adherence to supervisory requirements in the T&C Manual.
- Identify and provide coaching support to branches and representatives with high market misconduct complaints.
- Implement initiatives to improve supervisory standards and conduct constant reviews to ensure compliance.
Requirements:
- Degree or Diploma from a recognized institute of higher learning.
- CMFAS Module 5, 9, 9A, and Certificate in Health Insurance.
- 2 years of experience in Sales, Training & Competence/Compliance Audit in the Financial Services industry.
- Familiarity with life insurance sales advisory process and industry regulations.
- Excellent team collaboration and communication skills.
About Manulife:
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.
Our Commitment to You:
- Our mission is to be a part of making decisions easier and lives better.
- A leadership team dedicated to your growth and success.
- A bold ambition and set of goals to be a leader in driving transformation in our industry.
Equal Opportunity Employer:
Manulife is an Equal Opportunity Employer. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
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