Senior Beverage Specialist

1 week ago

Singapore beBeeCoffeeService Full time $3,500 - $4,500
High-Quality Coffee Service Expert

A role summary for the position of a high-quality coffee service expert.

The individual will be an expert in coffee preparation and service. They will work as part of a team to deliver exceptional customer experiences.

  • Provide outstanding customer service, ensuring guests feel welcome and thoroughly attended to.
  • Prepare a variety of coffee-based beverages and teas with precision and consistency.
  • Maintain drinkware and beverage equipment needed for beverage preparation.
  • Operate Point of Sales (POS) Systems when managing orders.
  • Address customers' queries on different types of beverages and recommend coffee-based drinks.
  • Build good rapport with customers to improve their experience and follow customer service standards.

Coffee Craftsmanship:

  • Prepare and serve high-quality coffee beverages with precision and consistency.
  • Educate customers on coffee origins, flavor profiles, and brewing methods to enhance their experience.
  • Address customers' feedback and maintain high-quality coffee standards.

Roasting and Cupping:

  • Conduct roasting sessions to develop and refine coffee beans to desired flavor profiles.
  • Perform regular cupping sessions to assess bean quality and ensure consistency.
  • Maintain roasting equipment and troubleshoot technical issues.

Requirements:

  • Charismatic individual with excellent customer service and communication skills.
  • Keen interest in or knowledge of the automotive industry, electric vehicles will be an added advantage.
  • Ability to work effectively as part of a team and manage time efficiently.
  • Willingness to work in shifts, including weekends and holidays.

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