Operations and Technology Implementation Specialist

2 weeks ago


Singapore United Overseas Bank Full time

**About United Overseas Bank**

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values - Honorable, Enterprising, United and Committed.

Our Operations divisions provide transactional customer services for our businesses while focusing on cost efficiency through process improvements, automation, and straight-through processing.

**Job Responsibilities**

  • We are seeking an experienced professional to support the effective implementation of technology changes, ensuring a smooth transition from development to production.
  • The ideal candidate will coordinate and manage user acceptance testing for retail banking applications, reviewing functional specifications and planning testing to ensure adequate coverage.
  • Responsibilities also include managing end-to-end testing, defect reporting, issue resolution, and progress tracking in a timely manner.
  • Additionally, the successful candidate will assist in developing system functionality, user training manuals, and other relevant documentation.
  • They will analyze and provide support/input on production issues and customer complaints, as well as develop and execute test automation scripts.

**Requirements**

  • Bachelor's degree
  • Operations and project management experience is essential, particularly in Cash Management/Trade Finance/Loans/Channels operations
  • Proficient computer skills and strong analytical skills are required
  • Good stakeholder management and communication skills are necessary

**Salary Range:** SGD 8,000 - SGD 12,000 per month (estimated based on industry standards and location)



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