Operations and Technology Implementation Specialist
2 weeks ago
**About United Overseas Bank**
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values - Honorable, Enterprising, United and Committed.
Our Operations divisions provide transactional customer services for our businesses while focusing on cost efficiency through process improvements, automation, and straight-through processing.
**Job Responsibilities**
- We are seeking an experienced professional to support the effective implementation of technology changes, ensuring a smooth transition from development to production.
- The ideal candidate will coordinate and manage user acceptance testing for retail banking applications, reviewing functional specifications and planning testing to ensure adequate coverage.
- Responsibilities also include managing end-to-end testing, defect reporting, issue resolution, and progress tracking in a timely manner.
- Additionally, the successful candidate will assist in developing system functionality, user training manuals, and other relevant documentation.
- They will analyze and provide support/input on production issues and customer complaints, as well as develop and execute test automation scripts.
**Requirements**
- Bachelor's degree
- Operations and project management experience is essential, particularly in Cash Management/Trade Finance/Loans/Channels operations
- Proficient computer skills and strong analytical skills are required
- Good stakeholder management and communication skills are necessary
**Salary Range:** SGD 8,000 - SGD 12,000 per month (estimated based on industry standards and location)
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