Membership Communications Professional

4 days ago

Singapore beBeeMarketing Full time
Membership Marketing Communications Role

Mandai Wildlife Reserve is home to world-renowned wildlife parks that connect visitors to the fascinating world of wildlife.

The Reserve is driving an exciting rejuvenation plan that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.


Key Responsibilities:
  • Plan, create, and deploy regular newsletters and campaign-based emails to members, ensuring content relevance and high engagement rates.
  • Maintain and update membership-related content on the website and other online platforms, including the membership portal, to ensure information is current, accurate, and engaging.
  • Maintain a strong focus on customer service, ensuring a positive and seamless member journey from sign-up to renewal using online platforms.
  • Respond to and execute communications requests from all stakeholders, ensuring messaging consistency and alignment with membership objectives.
  • Assist in the planning, coordination, and rollout of Membership Go-To-Market (GTM) campaigns, including creative assets and timelines.
  • Support the planning and delivery of member engagement activities, events, and programming to enhance member satisfaction and loyalty.
  • Support the Recency, Frequency & Monetary (RFM) project to identify, segment, and engage members effectively based on behavioral data.
  • Prepare monthly and performance reports, tracking key metrics to measure the effectiveness of RFM, emails, campaigns, and identify areas for improvement.

Requirements:
  • Plan, create, and deploy regular newsletters and campaign-based emails to members, ensuring content relevance and high engagement rates.
  • Maintain and update membership-related content on the website and other online platforms, including the membership portal, to ensure information is current, accurate, and engaging.
  • Maintain a strong focus on customer service, ensuring a positive and seamless member journey from sign-up to renewal using online platforms.
  • Respond to and execute communications requests from all stakeholders, ensuring messaging consistency and alignment with membership objectives.
  • Assist in the planning, coordination, and rollout of Membership Go-To-Market (GTM) campaigns, including creative assets and timelines.
  • Support the planning and delivery of member engagement activities, events, and programming to enhance member satisfaction and loyalty.
  • Support the Recency, Frequency & Monetary (RFM) project to identify, segment, and engage members effectively based on behavioral data.
  • Prepare monthly and performance reports, tracking key metrics to measure the effectiveness of RFM, emails, campaigns, and identify areas for improvement.

By joining our team, you will be part of a dynamic organization that values innovation, teamwork, and customer satisfaction.

  • Membership Relations

    4 days ago

    Singapore A membership club in the east Full time

    1. Lead, motivate and provide direction to the Front Office, Membership Relations & Sales teams, and ensure that teams maintain operation standards, maximize efficiency and ensure high level of member satisfaction. 3. Effective management of all membership appeals and transactions in accordance with Club Constitution and Bye-laws. 4. Assist in Constitution...

  • Membership Professional

    3 days ago

    Singapore beBeeCustomerService Full time $48,000 - $72,000

    Membership RepresentativeWe are seeking a skilled professional to join our team as a Membership representative. The successful candidate will be responsible for delivering exceptional customer service and ensuring that membership services are operating effectively and efficiently.Key Responsibilities:Perform day-to-day operations of membership and guest...

  • Membership Community Developer

    29 minutes ago

    Singapore beBeeManagement Full time $80,000 - $100,000

    Membership ManagerThe Membership Manager will play a pivotal role in establishing and growing the membership base by driving new member sales, and cultivating an engaged, dynamic community from day one.Key Responsibilities:Act as the main point of contact for all membership enquiries.Conduct tours of the club for prospective members.Own the full sales...

  • Membership & Community Manager

    1 week ago

    Singapore 1880 PTE. LTD. Full time

    **MEMBERSHIP & COMMUNITY MANAGER** **JOB SUMMARY**: The Membership & Community Manager is responsible for managing the engagement of our members from onboarding new members to building our communities. The Membership & Community Manager will sit within the membership team, working closely with the Events and Marketing & Communications teams. A large focus...

  • Membership & Community Executive

    1 week ago

    Singapore 1880 PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** **The Membership & Community Executive is responsible for managing the engagement of our members from onboarding new members to building our communities. The Membership & Community Executive will sit within the membership team, working closely with the Events and Marketing & Communications teams.** **A large focus...

  • Membership and Community Engagement Lead

    3 days ago

    Singapore beBeeEngagement Full time $45,000 - $75,000

    Role OverviewPromises, a leading psychiatric and psychological services provider, seeks a proactive Membership and Community Engagement Lead to oversee membership administration, stakeholder engagement, and event planning. This role also supports day-to-day operations of a Certification Board.The ideal candidate must be able to translate broad goals into...

  • Professional Accreditation and Membership Manager

    2 weeks ago

    Singapore JOHN ETHANS INTERNATIONAL PTE. LTD. Full time

    Our client is a forward-looking premier institution. We are sourcing on behalf of our client for a Professional Accreditation and Membership Manager, based in Singapore. **Responsibilities**: For Membership: - Oversee secretariat support for membership registration. - Develop and improve processes for Membership operations including registration, transfer...

  • Executive, Professional Development, Membership and

    2 weeks ago

    Singapore Singapore Estate Agents Association (SEAA) Full time

    **Company Description** Singapore Estate Agents Association (SEAA) was formed to represent the property agencies and property agents in Singapore and is the leading industry association for the real estate agency industry. With the support from the statutory board i.e. Council for Estate Agencies (CEA) and the major Estate Agencies, SEAA aims to be a...

  • Senior Executive, Communications, Membership,

    2 days ago

    Singapore Girl Guides Singapore Full time

    Communications, Membership & Volunteer Engagement is an important aspect in Girl Guides as it plays a key role in engagement, awareness & collaboration for the growth of the organization. As the communications, membership and volunteer engagement senior executive in Girl Guides Singapore (GGS), your key responsibility sits with 1. Marketing and...

  • Senior Membership

    24 hours ago

    Singapore 1880 PTE. LTD. Full time

    **JOB SUMMARY: **The Senior Membership & Community Executive is responsible for ensuring our members remain engaged throughout their lifetime as a member of 1880. The Senior Membership & Community Executive will sit within the membership team, working closely with the Events and Marketing Communications teams. A large focus of the role is to onboard new...