
Product Specifications Manager
2 weeks ago
- Strategic Stakeholder Engagement
- Manage relationships with international hotel groups, understanding their brand standards, project pipelines, and development cycles.
- Influence design and procurement decision-makers at corporate and regional levels to adopt brand standards or project-specific specifications.
- Build strong partnerships with leading architects, designers, and consultants, providing product guidance, technical support, and solutions that meet project needs.
- Engage with architects, designers, and consultants to secure product specification during early planning stages.
- Specification Development & Securing
- Secure project specifications at the concept or regional design level and document them thoroughly in the CRM system.
- Provide detailed product presentations, technical documentation, and mock-up support to design teams.
- Track and manage specifications through design phases to ensure retention and avoid substitution.
- Market Collaboration & Local Specification Support
- Work with country/market teams to hand over project details once the concept specification is secured.
- Identify and support engagement with locally appointed architects, designers, or consultants.
- Assist local teams in reinforcing the original specification and managing any necessary adaptations.
- Tender Support & Project Conversion
- Collaborate with sales and bid teams to support project tendering with the developer or property owner.
- Provide technical documentation, certifications, and justification to defend or reinforce the specification.
- Support local teams in navigating objections, substitutions, or compliance issues that may arise during bidding.
- Project Tracking & Lifecycle Management
- Monitor project progress across all phases—from specification to tender to final delivery.
- Ensure the original specification is upheld through transitions in project stakeholders or geographies.
- Update and manage the CRM pipeline with accurate data and status updates.
- Cross-Functional Collaboration
- Partner with Marketing for A&D brand and engagement programs.
- Work with Product Category Management to align specifications with project requirements.
- Coordinate with After-Sales/Customer Care teams to support installation, commissioning, and issue resolution—especially for long-term accounts and hotel operators.
- Collaborate with the CRM team to ensure accurate project pipeline tracking, data integrity, reporting, and user feedback that supports system improvements and end-to-end project visibility.
- Strategic Leadership & Industry Engagement
- Develop and implement the overall specifications strategy, ensuring alignment with business goals, market priorities, and customer needs.
- Lead strategic initiatives to drive business growth and expansion in the hospitality, residential, and other property sectors.
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