Station Operations Assistant
3 days ago
The Assistant Station Manager plays a crucial role in ensuring the smooth operation of the train station. This includes preparing the station for rail service, conducting security patrols, providing customer service, and performing various administrative tasks.
ResponsibilitiesCustomer Service- Monitor and perform maintenance on AFC equipment, including fare gates and ticketing machines.
- Assist passengers with fare-related and directional inquiries, and provide first aid when necessary.
- Monitor CCTV and make public announcements as required.
- Respond to alarm status, including MFT, ISCS, fire alarm, PEC, and ESP activation.
- Ensure passenger safety when using escalators and boarding/alighting from trains.
- Attend to incidents and alarms on platforms and trains, and perform hand signalman duties when required.
- Assist in detrainment of passengers when necessary.
- Provide travel directions for passengers within the train system.
- Operate or man the train to respond to faults and alarms, minimizing delays.
- Conduct checks on illegally parked or abandoned bicycles or belongings.
- Inspect and take action on passengers using concession tickets illegally, traveling without valid tickets, or flouting regulations.
- Liaise with cleaning personnel for station/toilet cleaning.
- Report equipment faults to the Station Manager and file reports through the Maintenance Management System (MMS).
- Open and close the station according to the timetable, switching station equipment on/off before/after traffic hours.
- Check the station area for passengers before closing.
- Facilitate track access during non-revenue hours and check for oil spills on platform tracks after the last Engineering Train.
- Manage and report incidents and emergencies related to staff, passengers, trains, Passenger Service Centre, and stations.
- Check and ensure appropriate signs are posted during rail incidents or delays to keep passengers updated.
- Assist in service recovery during train service disruptions.
- NITEC/Higher NITEC in Engineering discipline.
- Able to perform 3 rotating shift work based on a duty roster.
- Enjoy communicating with people and have a service-oriented mindset.
- Able to work in a fast-paced, customer-facing environment.
- Possess a service-oriented mindset and pleasant disposition.
- Able to multi-task effectively when responding to station operation requirements.
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Station Operations Assistant
1 week ago
Singapur, Singapore SMRT Corporation Ltd Full timeJob PurposeThe Assistant Station Manager plays a crucial role in ensuring the smooth operation of the train station. This includes preparing the station for rail service, conducting security patrols, providing customer service, and performing various administrative tasks.ResponsibilitiesCustomer ServiceMonitor and perform first-level maintenance for AFC...
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Station Assistant
2 weeks ago
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Station Assistant
2 weeks ago
Singapur, Singapore Ninja Van Full timeNinja Van Station Assistant Job DescriptionWe are seeking a highly motivated and detail-oriented Station Assistant to join our team at Ninja Van. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of parcels to our customers.Key Responsibilities:Parcel Preparation: Sort parcels into driver routes and ensure...
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Station Operations Manager
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Singapur, Singapore SMRT Corporation Ltd Full timeJob PurposeAs a Station Manager, you will be responsible for leading a team of Assistant Station Managers to ensure the smooth operation of the railway station. You will be the first point of contact for passengers and will be responsible for providing assistance and guidance to ensure their safe and timely journey.ResponsibilitiesAssist passengers with...
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Station Operations Coordinator
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Singapur, Singapore SMRT Corporation Ltd Full timeAssistant Station Manager OverviewIn the role of Assistant Station Manager, you will play a crucial part in upholding the safety, security, and customer service excellence at the MRT station. Your responsibilities will encompass supervising transit security staff, managing cash handling, monitoring station facilities, and ensuring the station remains clean...
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Assistant Station Manager
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Station Operations Specialist
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Assistant Station Manager
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Assistant Station Manager
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Station Operations Manager
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Assistant Station Manager
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Singapur, Singapore Ninja Van Full timeAbout Ninja VanNinja Van is a tech-enabled logistics company revolutionizing the delivery industry with cutting-edge software and operational concepts. Our mission is to provide hassle-free delivery services for businesses across Southeast Asia.Job SummaryWe are seeking a highly motivated Station Assistant to join our team. As a key member of our operations...
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Singapur, Singapore Ninja Van Full timeAbout Ninja VanNinja Van is a pioneering logistics company that's revolutionizing the delivery industry with cutting-edge technology and innovative operational concepts. Founded in 2014, we've grown to become the largest and fastest-growing last-mile logistics company in Southeast Asia, serving over 35,000 merchants and delivering over 1,000 parcels every...
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