Front of House Operations Manager
6 days ago
Job Summary
">We are seeking a highly motivated and experienced Front of House Operations Manager to join our team at Japan Foods Enterprises PTE. LTD.
">About the Role
">The successful candidate will be responsible for leading and managing a high-performance team, developing talents, and ensuring excellent customer service standards.
">Key Responsibilities:
">- ">
- To undergo comprehensive management training for Front of House operations and Back of House functions.">
- Lead and manage a high-performing team, focusing on talent development and employee engagement.">
- Attend to customers' needs and queries, resolving issues promptly and professionally.">
- Handle and resolve customer complaints in a fair and timely manner.">
- Provide administrative support to managers and contribute to the efficient operation of the branch or outlet.">
- Maintain a clean and safe working environment, ensuring compliance with health and safety regulations.">
- Collaborate with managers in recruitment, training, and marketing initiatives.">
- Counsel and develop colleagues to meet operational standards.">
Requirements
">The ideal candidate should possess a Diploma in Management, Business, Hospitality, or relevant fields, along with strong management skills, energy, and interpersonal abilities.
">Key Qualifications:
">- ">
- Diploma in Management, Business, Hospitality, or relevant fields.">
- Strong management skills, ability to lead and manage a team.">
- High energy, strong interpersonal skills.">
- Well-groomed and professional appearance.">
- Strong verbal and written communication skills.">
- Able to work shifts, weekends, and public holidays.">
Estimated Salary: SGD 55,000 - SGD 65,000 per annum
">We offer a competitive salary range of SGD 55,000 to SGD 65,000 per annum, depending on experience, as well as opportunities for professional growth and development within our dynamic organization.
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