Front of House Operations Manager

6 days ago


Singapore JAPAN FOODS ENTERPRISES PTE. LTD. Full time

Job Summary

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We are seeking a highly motivated and experienced Front of House Operations Manager to join our team at Japan Foods Enterprises PTE. LTD.

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About the Role

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The successful candidate will be responsible for leading and managing a high-performance team, developing talents, and ensuring excellent customer service standards.

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Key Responsibilities:

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  • To undergo comprehensive management training for Front of House operations and Back of House functions.">
  • Lead and manage a high-performing team, focusing on talent development and employee engagement.">
  • Attend to customers' needs and queries, resolving issues promptly and professionally.">
  • Handle and resolve customer complaints in a fair and timely manner.">
  • Provide administrative support to managers and contribute to the efficient operation of the branch or outlet.">
  • Maintain a clean and safe working environment, ensuring compliance with health and safety regulations.">
  • Collaborate with managers in recruitment, training, and marketing initiatives.">
  • Counsel and develop colleagues to meet operational standards.">
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Requirements

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The ideal candidate should possess a Diploma in Management, Business, Hospitality, or relevant fields, along with strong management skills, energy, and interpersonal abilities.

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Key Qualifications:

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  • Diploma in Management, Business, Hospitality, or relevant fields.">
  • Strong management skills, ability to lead and manage a team.">
  • High energy, strong interpersonal skills.">
  • Well-groomed and professional appearance.">
  • Strong verbal and written communication skills.">
  • Able to work shifts, weekends, and public holidays.">
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Estimated Salary: SGD 55,000 - SGD 65,000 per annum

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We offer a competitive salary range of SGD 55,000 to SGD 65,000 per annum, depending on experience, as well as opportunities for professional growth and development within our dynamic organization.



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