Front of House Operations Manager

2 days ago


Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time
Job Overview

We are seeking a highly skilled Front of House Operations Manager to join our team at NEXTBEAT SINGAPORE PTE. LTD.

Job Summary

The successful candidate will be responsible for managing customer interactions, ensuring seamless service delivery, and maintaining a clean and organized dining area. With a strong focus on hospitality, you will work closely with the kitchen and back-of-house staff to guarantee timely service and exceptional customer experience.

Key Responsibilities:
  • Lead front-of-house operations, including customer interaction management, seating, ordering, and payment handling.
  • Collaborate with the kitchen and back-of-house staff to ensure smooth service delivery and maintain high food quality standards.
  • Maintain a clean and organized dining area, adhering to health and safety regulations.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.

Requirements

To succeed in this role, you should possess:
  • Minimum 2 years of experience in hospitality, preferably in a senior management position.
  • Excellent communication, multitasking, and customer service skills.
  • Able to work well under pressure and lead a team effectively.
  • Familiarity with wine knowledge and cocktail preparation is an asset.

What We Offer

We provide a competitive salary of SGD $40,000 - $60,000 per annum, depending on experience. Other benefits include:
  • 12 days of annual leave.
  • A 13th-month bonus.
  • Incentives for exceptional performance.

Working Hours

This role requires working 5-6 days a week, with split shifts (8-10 hours per day). If you are a motivated and experienced professional looking for a challenging opportunity, please apply.

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