**Service Excellence Lead**

[What the role is]This role is ideal for individuals who thrive in a dynamic, customer-focused environment and are keen to be part of a team that values both human touch and digital innovation in delivering excellent service.[What you will be working on]As a Deputy Manager in the Office of Organisation and Service Excellence (OSE), you will lead and...

Job Title: IT Service Delivery SpecialistJob DescriptionThis is an exciting opportunity to lead our team in managing and responding to critical incidents that impact business operations.Key Responsibilities:Develop and implement comprehensive crisis management plans, ensuring seamless execution of incident response procedures.Collaborate with...

Client Service Ambassador Job DescriptionThe Client Service Ambassador is a key role in building lasting relationships with clients and delivering a warm and premium service experience.This position involves understanding client needs and offering thoughtful recommendations on products and treatments, while ensuring a seamless customer journey from start to...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Job Title: Servicing Excellence Team LeadThe ideal candidate for this role must possess a thorough understanding of F&B Service & Front Office operations, including food and beverage service, front desk management, cash handling procedures, and reservations.Key Responsibilities:Attend and direct daily front office operations.Assist in conducting training for...

**Responsibilities**: - Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks. - Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance. - Manage a team of network, server, and...

Fulltime - Singapore **Roles & Responsibilities**: - Establish new customer base in the region. - Servicing existing customers. - Continuously identifying, develop and explore new business opportunities with all customers to achieve continuous growth. - Follow up closely on sales enquiries and quotation submitted - Perform other ad-hoc duties as...

Aftersales Service Manager RoleThis is a leadership role in service delivery, customer satisfaction, and business growth. The Aftersales Service team aims to achieve key performance indicators (KPIs) by closely monitoring and meeting set targets. Key Responsibilities: • Ensure quality of service and repair work meets required standards. • Maintain...

Lead Operational Excellence ManagerWe are seeking a highly skilled Lead Operational Excellence Manager to oversee the successful operation of our outlets.Key Responsibilities:Develop and implement operational standards to ensure customer satisfaction and team efficiency.Lead by example, demonstrating high levels of safety, cleanliness, quality, and service...

(What the role is) As a Lead Executive of Centre for Service Excellence, you will contribute to the service delivery and experience segment by ensuring our diverse stakeholder groups including current and prospective learners, industry partners and the public are provided with optimal experience in NYP. Your role will encompass implementing effective...