Executive Programme Coordinator

6 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Description
As an Executive Programme Coordinator at Nanyang Technology University, you will be responsible for the end-to-end management and delivery of programmes within the Nanyang Executive Education (NEE) department. This role involves coordinating all operational aspects of programme management, including customer enquiries, lead management, course applications, and funding compliance paperwork. You will also provide onsite support and liaison with various stakeholders such as course participants, industry partners, faculty members, vendors, and NTU colleagues in IT, Finance, etc.

The key responsibilities include:
  • End-to-end programme management and delivery
  • Prompt and professional follow-up with enquiries from prospective clients/participants
  • Prioritizing roles and tasks when handling multiple programmes and high volume of applications with tight timelines
  • Handling unexpected situations that may arise just before or during programme delivery, and possessing effective communications and problem-solving skills to resolve the situation
  • Being comfortable with technology and able to pivot to online platform or hybrid learning modes on short notice when required
  • Understanding Skillsfuture funding framework to ensure compliance with SSG guidelines and regulations
  • Understanding how to use data collected from programmes to draw insights, improve operations, and reporting, and make decisions
  • Assisting in any project or improvement initiatives that will further enhance the efficiency and service delivery of NEE, and contributing ideas in this regard.


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