Programmes Executive

2 days ago

Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time
Roles & Responsibilities

Purpose of Job

The Programme Executive is responsible for planning, coordinating, conducting and evaluating programmes. He/She will be assigned to managed programmes under one of the following programme categories:


•Empowering Women. Serving lower-income women through education, employment and enterprises

•Empowering Young Women. Serving NEET (not in education, employment and training) youth through education and employment

•Community Support. Serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events


He/She develops, implements, evaluates and identifies areas of improvement of these programmes. He/she is responsible for the beneficiary recruitment and outcome management of the programmes.


He/She manages, coordinates and collaborates with community partners, corporate organisations and volunteers to execute programmes. He/she is also responsible for managing communication and feedback from

stakeholders.


Responsibilities

•Programme Development, Evaluation & Implementation

oDevelop and update programme logic model / theory of change for new and existing programmes

oResearch on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

oCurate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

oOutreach to community agencies to build awareness of the programmes

oRecruit beneficiaries into the programmes

oResponsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users

oBuild relationships with partners to better deliver the programmes


•Programme Documentation & Management Reporting

oUpkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines

oUpkeep the photo repository of beneficiaries and programmes

•Programme Development, Evaluation & Implementation

oDevelop and update programme logic model / theory of change for new and existing programmes

oResearch on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

oCurate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

oOutreach to community agencies to build awareness of the programmes

oRecruit beneficiaries into the programmes

oResponsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users

oBuild relationships with partners to better deliver the programmes


•Programme Documentation & Management Reporting

oUpkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines

oUpkeep the photo repository of beneficiaries and programmes

oEnsure that for programmes that are chargeable, fees are collected on time and reminders of outstanding fee to parents are issued

oEvaluate the effectiveness of the programmes through administering pre-post-test surveys and participant satisfaction surveys and analysing the results

oDocument the effectiveness of the programme through collection of beneficiary impact stories, output indicators and outcome indicators

oProvide inputs and data for monthly reports to Management, Committee and Board


•Budget Management & Administration Management

oPlan and manage the budget for each programme

oManage the administration, logistics and operation structure of the programme including meal and sustenance delivery

oCommunicate and liaise with beneficiaries for any media, publicity, marketing, fundraising requests or efforts

oManage a team of drivers/attendants for weekly dispatch schedule and deliveries (if any)

oManage and maintain the passenger and goods vans e.g. petrol, insurance and servicing (if any)

oWork closely with Marcom by providing details for creative brief to generate publicity materials

oEnsure regular housekeeping of the space and resources used for running of the programmes

•Perform any other duties as assigned from time to time.


Requirements

•Bachelor Degree or Diploma in Social Science is preferred

•At least 2 years of working experience in Social Service or related work

•Fresh graduates with a passion to work in the social service sector may apply

•Proficient in Microsoft Office application

•May be required to work on weeknights or weekends if there are evening or weekend beneficiary programmes


Competencies

•Good written and verbal communication skills

•Able to work independently and a good team player

•Pleasant, resourceful and have an interest to work with community partners as well as diverse group of people

•Passionate to serve the community

•Excellent organisation and time management skills with attention to detail








Tell employers what skills you have

Program Coordination
Sponsorship
Community Outreach
Change Management
Administration
Strategy Implementation
Publicity
coordination skills
Team Player
Able To Work Independently

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