Admissions Officer
2 weeks ago
SHIYUN WENXUE EDUCATION PTE. LTD. is a premier institution dedicated to fostering students' Chinese language proficiency through high-quality speech training and public speaking programs.
Job Overview
We are seeking a motivated and detail-oriented professional to manage the student enrollment process and ensure a seamless admission experience, requiring strong communication skills, a customer-centric approach, and adaptability in a fast-paced educational environment.
Key Responsibilities
1. Student Admissions & Enrollment
- Handle student inquiries via various channels.
- Provide accurate information about courses, schedules, fees, and registration procedures.
- Guide prospective students and parents through the admission process, ensuring a smooth onboarding experience.
- Process and verify admission documents, payments, and student records.
- Build and maintain positive relationships with students and parents.
- Address concerns, resolve issues, and provide ongoing support to enrolled students.
- Conduct follow-ups with interested prospects to encourage enrollment.
- Assist in promotional activities such as open houses, school visits, and education fairs.
- Collaborate with the marketing team to implement enrollment campaigns.
- Manage admission-related content on social media and the center's website.
- Maintain and update student enrollment records in the system.
- Generate reports on admissions trends and provide insights for improvement.
- Ensure compliance with internal policies and relevant education regulations.
- Prior experience in admissions, sales, or customer service (preferably in an educational institution).
- Strong communication skills (both written and spoken).
- Excellent interpersonal and problem-solving skills.
- Ability to multitask, work independently.
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