Admissions Officer

1 week ago

Singapore People Profilers Full time

Job Description:
**Industry: Education**

**Location: North East**

**Working hours: 8am 5pm**

**Admissions Officer**
- Help drive improvement in all conversion rates of the customer journey and in particular, lead to enquiry conversion rate and timings
- Provide enrolment and student data as needed
- Ensure data is captured accurately and in timely manner on all systems
- Assist to book and conduct tours
- Set up and administer CAT tests as needed
- Other duties as directed by the Head of Admissions.
- Support the delivery of a personalised experience (visit or otherwise) for each prospective parent and pupil
- Develop personal rapport with prospective parents and pupils
- es.
- Support the assessment process for each pupil, working closely with the Academic Leadership Team.
- Responsible for the onboarding and orientation process for each family.
- Support data integrity with accurate records on the CRM and ensure parents and student documents are up to date
- Liase with agents and ensure that the SOP is followed and gather data for agent reviews, keep track of agent commissions and update as necessary.

**Front Desk**
- Serves parents/customers by greeting, welcoming, and directing them appropriately.
- Liaises with the school nurse and class teachers as required Communications and Community Relations
- Receives and cares for children who have not been picked up on time, as requested by staff
- Supports requests from teaching staff, in liaison with the School Receptionist
- Maintains security by following procedures.

**Requirements**:

- High levels of accuracy and attention to detail
- Excellent written and verbal communication skills, in English and Mandarin (Chinese) to liaise with Mandarin speaking counterparts
- Outstanding time management and organization skills
- Experience of the school admissions process, preferably in a private education space an advantage
- Experience in use of multiple customer database, CRM tools and digital / online platforms
- Experience in working with clients in a multi-cultural setting
- Passionate about delivering an outstanding customer experience

**Qualifica**tions**
- Degree level preferred
- A minimum of three years sales / customer service experience in a similar or related environment

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

  • Admissions Officer

    2 weeks ago

    Singapore ECOLE HOTELIERE DE LAUSANNE PTE. LTD. Full time

    ECOLE HOTELIERE DE LAUSANNE PTE. LTD. is the representative office of the Ecole hôtelière de Lausanne (EHL) for Asia-Pacific, located in Singapore, overseeing EHL's marketing, communications, student recruitment/admissions, and industry/alumni relations in Asia-Pacific. The Ecole hôtelière de Lausanne (EHL), established in 1893, was the first hotel...

  • Admissions Officer

    2 days ago

    Singapore German European School Singapore Full time

    **About GESS** As one of the leading international schools in Singapore, GESS is home to students from over 70 nations worldwide. We are for many families the home away from home and we are very happy that they are part of our school community which is based on mutual support and solidarity. With our language programme, we support our students to nurture...

  • Admission

    1 week ago

    Singapore NUS College Full time

    **Posting Start Date**:10/02/2025 - and post-acceptance procedures. He/she will also support in selected outreach efforts. Duties and Responsibilities: - Assist in coordinating with the Office of Admissions and other institutions in NUS on admissions matters - Keep track of admissions decisions made for applicants and on admissions postings made by the...

  • Admissions Officer

    1 week ago

    Singapore THE LENTOR RESIDENCE PTE LTD Full time

    Roles & ResponsibilitiesRoles & Responsibilities:First contact for applicants Process new applications for cases. Conduct financial Means Test and determine the subsidy quantum Liaise with social workers and coordinators of restructured hospitals of the patients' application status, financial and psychosocial issues The first contact with applicants to...

  • Admissions Officer

    2 days ago

    Singapore GERMAN EUROPEAN SCHOOL SINGAPORE (DEUTSCHE EUROPAEISCHE SCHULE SINGAPUR) Full time

    Roles & ResponsibilitiesJob PurposePartnering with families is a guiding statement for GESS. Admissions Officers are parents' first point of contact with GESS and strongly influence parents' first impressions of GESS. This role ensures that new parents and students feel supported and welcomed into our community and that their needs, concerns and wishes are...

  • Admissions Officer

    5 days ago

    Singapore HFSE INTERNATIONAL SCHOOL PTE. LTD. Full time

    **Brief description: **Roles and responsibilities: - Act as first and continual point of contact for prospective families from enquiry to enrolment of new students at the school. - Organiza and conduct visits for prospective parents, always ensuring the maintenance of high-quality customer care. - Follow best practice Admissions procedure and engage on-going...

  • Officer, Admission

    1 week ago

    Singapore Parkway Pantai Full time

    Perform admission of patients, handles customer queries, perform Cashiering and perform Billing. **Key accountabilities**: - Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection. - Handles customer queries pertaining to admission process. - Perform Cashiering. - Perform Billing. - Perform any other...

  • Officer, Admission

    7 days ago

    Singapore Parkway Pantai Full time

    Perform Admission of patients, handles customer queries, perform Cashiering and perform Billing. **Key accountabilities**: - Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection - Handles customer queries pertaining to admission process - Perform Cashiering - Perform Billing - Perform any other...

  • Executive, Admissions Office

    2 weeks ago

    Singapore Kaplan Higher Education Institute Pte Ltd Full time

    COMPANY DESCRIPTION Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary. Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated...

  • Excecutive, Admissions Office

    1 week ago

    Singapore Kaplan Higher Education Institute Pte Ltd Full time

    COMPANY DESCRIPTION Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary. Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated...