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Job Overview

As a key member of the RMA lab team, this position is responsible for ensuring smooth day-to-day operations and supporting high-priority engineering activities.

  • Set up and test RMA devices according to detailed instructions from senior engineers.
  • Provide expert support for remote access requests, including test setup, device changes, and result collection via phone, email, and online platforms.
  • Support ad-hoc and special requests, such as instrument upgrades and evaluations.

This role also involves collaborating with regional engineers on complex debugging sessions. A strong understanding of system-level testing and relevant equipment is essential for successful collaboration.

Key Responsibilities

The successful candidate will be responsible for:

  • Setting up and testing RMA devices in accordance with engineer instructions.
  • Providing remote support for test setup, device changes, and result collection.
  • Collaborating with regional engineers on complex debugging sessions.

The ideal candidate should have excellent problem-solving skills, attention to detail, and effective communication abilities.

Additionally, this role requires a strong understanding of system-level testing and relevant equipment.