Client Experience Lead

2 weeks ago


Singapore beBeeLeadership Full time $1,500,000 - $2,000,000
Job Overview

The Client Service Manager plays a pivotal role in our organization, leading and guiding teams to achieve exceptional performance goals.

  • Directs up to 25 associates, fostering individual and collective success through tailored coaching and mentorship.
  • Empowers team members to deliver outstanding client experiences by providing constructive feedback and guidance.
  • Monitors and optimizes performance and productivity using various systems.
Key Responsibilities:
  • Maintains a culture of accountability, integrity, and respect among team members.
  • Participates in group projects and contributes to continuous quality improvement initiatives.
  • Assesses risks associated with business decisions.
Requirements:
  • 5-8 years of relevant experience in leadership or management roles.
  • Proven project management skills.
Education:
  • Bachelor's degree or equivalent professional experience.


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