Client Experience Lead

1 week ago

Singapore beBeeCustomerSupport Full time $3,500 - $5,500

Job Title: Client Experience Manager

Key Responsibilities:

  • Develop and implement service standards to enhance customer satisfaction.
  • Manage and resolve guest complaints efficiently.
  • Oversee daily restaurant operations, including front-of-house staff scheduling and performance.

Key Qualifications:

  • Strong leadership skills with the ability to motivate and manage a team.
  • Exceptional communication, problem-solving, and organizational skills.

Benefits of the Role:

  • Opportunity to develop and implement new service protocols.
  • Chance to work with a talented kitchen and management team.

Essential Skills:

  • Leadership
  • Microsoft Office
  • Restaurants
  • Customer Support
  • Customer Loyalty
  • Italian
  • Problem Solving
  • Administration
  • Hospitality Management
  • Fine Dining

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