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Senior Executive/Assistant Manager, Sales Conduct Compliance

2 months ago


Singapur, Singapore Company 14 - Manulife (Singapore) Pte. Ltd. Full time

About the Role

We are seeking a highly skilled and experienced Senior Executive/Assistant Manager, Sales Conduct Compliance to join our team at Manulife (Singapore) Pte. Ltd. As a key member of our Sales Conduct Compliance team, you will play a critical role in ensuring that our sales practices are compliant with regulatory requirements and industry standards.

Key Responsibilities

  • Conduct Balanced Scorecard Audits (BSC) reviews and ensure timely completion of all assigned representatives' BSC audits by the end of the quarter.
  • Review and come to a decision on approving Replacement of Policies appeals by our partners in various distribution channels.
  • Liaise with Mystery Shopping Exercise vendors and review MSE findings for BSC infractions.
  • Work closely with the Sales Conduct Team and support the team in any other areas as assigned by the Team Lead of Sales Conduct Compliance.

Requirements

  • Degree in a relevant field (e.g., law, business, finance)
  • At least 3-4 years' experience in the life insurance industry Compliance (Preferably in BSC or T&C)
  • Good communication and writing skills
  • Ability to prioritize, organize, and work on multiple tasks simultaneously
  • Solid analytical and problem-solving skills

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.