Executive Team Lead
1 week ago
About the Role:
At Job Expert Pte Ltd, we are seeking an experienced Executive Team Lead to join our dynamic team. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and leading by example.
About You:
We are looking for someone with relevant experience in F&B or a related field, preferably with a qualification in hospitality or culinary arts. Your passion for the industry should be evident in your work, and you should possess excellent leadership skills, including the ability to motivate and guide your team members towards achieving our business objectives.
Key Responsibilities:
- Safety Management: Conduct thorough food safety checks and ensure that all staff adhere to proper food safety procedures. Regularly inspect the facility and equipment to prevent any hazards and ensure a safe working environment.
- Cleanliness and Quality Control: Maintain the highest standards of cleanliness throughout the restaurant during pre-shift, shift, and post-shift hours. Enforce brand standards for all prepped and finished items, including cooking procedures.
- Speed and Efficiency: Lead the team to optimize customer service experiences and adapt to different situations swiftly to ensure prompt service delivery.
- Hospitality and Customer Service: Interact with customers graciously and provide empathy and support to the team members.
- Talent Development: Identify and address individual team members' shortcomings through training, planning, and development.
- Training and Certification: Ensure that training programs are thoughtfully scheduled and completed according to plan using one-to-one coaching and training methods.
- Recruitment and Human Resources: Conduct interviews, evaluate talent, and recruit resources as needed to maintain a skilled and motivated team.
- Inventory Management: Regularly stock-count and place vendor orders to ensure sufficient inventory levels.
- Employee Scheduling: Schedule employees accordingly to meet business and manpower needs.
Requirements:
- Experience and Qualifications: Relevant experience in F&B or a related field, preferably with a qualification in hospitality or culinary arts.
- Passion and Attitude: A passion for the F&B industry and a positive attitude with a strong sense of teamwork.
Salary Estimate: SGD 45,000 - 60,000 per annum, depending on experience and qualifications.
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