Executive Team Lead
7 days ago
At Ushiyama Singapore PTE. LTD., we are committed to delivering exceptional dining experiences for our guests, and we seek an Executive Team Lead who embodies the spirit of excellence in Japanese food culture.
The estimated salary for this role is SGD 80,000 - 100,000 per annum, depending on experience.
Key Responsibilities:
- Lead by example: Project a courteous and professional image at all times, embodying the values of Ushiyama Yakiniku.
- Team Management: Manage table assignments, reservations, and service flows with precision, ensuring seamless dining experiences for our guests.
- Guest Experience: Always greet and welcome guests promptly in a warm and friendly manner, conveying a sense of anticipation for their next visit.
- Operational Excellence: Monitor food and beverage services to ensure exceptional customer service, identifying areas for continuous improvement within the team.
- Problem-Solving: Handle guest feedback and operational issues professionally, ensuring that concerns are addressed promptly and effectively.
Requirements:
- Front Office: Proven experience in managing front office operations, ensuring excellent customer service and efficient service delivery.
- Customer Retention: Strong ability to build relationships with guests, fostering loyalty and repeat business.
- Communication Skills: Excellent verbal and written communication skills, able to effectively convey information to team members and guests alike.
- Leadership: Ability to lead and motivate a team, promoting a positive and supportive work environment.
- Culture Fit: Passionate about Japanese food culture and commitment to delivering exceptional dining experiences.
Benefits:
- Ongoing training and development opportunities
- Competitive salary and benefits package
- Opportunities for career growth and advancement
We offer a dynamic and supportive work environment, with ongoing training and development opportunities to help you grow your career. If you're passionate about delivering exceptional dining experiences and embodying the values of Ushiyama Yakiniku, we'd love to hear from you.
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