Client Service Associate

3 days ago


Singapore ELITEZ PTE. LTD. Full time

Job Title: Client Service Associate - Banking

About the Role

We are seeking a skilled and experienced Client Service Associate to join our team at Elitez Pte Ltd. In this role, you will be responsible for providing exceptional customer service in a fast-paced contact centre environment.

Key Responsibilities
  • Assist clients with inquiries and concerns via phone, email, or online chat
  • Escalate complex issues to relevant departments for prompt resolution
  • Initiate callbacks to clients to confirm details and resolve concerns
Requirements
  • Minimum 6 months of experience in a contact centre, banking, or customer service environment
  • A strong service mindset and ability to take ownership of delivering excellent service at all times
What We Offer
  • An estimated salary range of SGD $35,000 - SGD $45,000 per annum, depending on experience
  • A comprehensive benefits package, including medical insurance and paid annual leave

Please note that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.



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