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Client Service Associate
3 weeks ago
The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.
Role & Responsibilities:
- Provide a high level of customer care to patients who arrive for Executive Health Screening
- Manage patients' enquiries and appointments in a professional manner
- Provide information to guide patients towards an appropriate choice of screening packages
- Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
- Prepare medical reports and process medical results in accordance to protocols in an expedient manner
- Keep proper clinical records in line with requirements of MOH
- Maintain good housekeeping and perform other duties which may be assigned
Requirements:
- Diploma education
- Experience in healthcare or clinic setting advantageous
- Applicants with Hospitality background is an advantage
- Good interpersonal and communication skills
- Strong customer and service oriented posture
- 6 working days
Tell employers what skills you have
Troubleshooting
Microsoft Office
Microsoft Excel
Advertising
Data Analysis
Customer Experience
Housekeeping
Healthcare
Customer Care
B2B
Good Communication Skills
Pressure
Communication Skills
Customer Service
Screening
People Management
Hospitality
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