Regional Account Development Manager
1 month ago
The Regional Account Development Manager will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.
Responsibilities:
- Perform lobbying actions to identify Key Account targets based in Asia Pacific region, decision-makers and specifiers, and achieve the widest knowledge possible for Industrial accounts.
- Send sales leads to the network to increase CEVA Logistics penetration in Asia Pacific.
- Establish a referencing strategy for regional or international Industrial accounts.
- Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate in future Tenders.
Key Responsibilities
- Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action.
- Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ).
- Sell the whole CEVA Logistics services supported by internal expertise.
- Promote CEVA Logistics services and key Asia stations and regions.
- Implementing new business strategies to expand new customer base and to secure target prospects.
Service Support
- Transfer obtained contracts to Operations in order to ensure required customer quality service to customers.
- Support services or operation sites via appropriate information on SOP to apply.
- Intervene among sites and participate in dispute settlement.
- Monitor customer account profitability and problems linked to receipts with sites manager.
Reporting and Analysis
- Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business.
- Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical.
- Update CRM with weekly activities and key accounts monthly reports.
Requirements
- At least a Bachelor's degree in Business / Logistics / Engineering.
- At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics.
- Experience in Key Account management and development, preferably with network/contacts of decision-makers in Asia Pacific.
- Excellent communication, presentation and interpersonal skills.
- Ability to work under pressure, independently and as a team player.
- Good critical thinking and problem-solving skills.
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