Mission-Critical IT Support Specialist

7 days ago

Singapore beBeeOperations Full time $80,000 - $120,000
Job Title: IT Operations Specialist

Overview

We are seeking a skilled IT Operations Specialist to join our team. As a pivotal figure in our data centre, you will play a crucial role in ensuring seamless operations.

Responsibilities

  • Enhancing Operations: Analyze processes to pinpoint areas for improvement.
  • Automation Opportunities: Identify automation possibilities within production processes to streamline operations and reduce manual intervention.
  • Incident Management: Promptly investigate and resolve major incidents with workarounds or permanent solutions.
  • Troubleshooting: Participate in troubleshooting system and network connectivity problems before escalation.
  • Performance Monitoring: Monitor production metrics and performance indicators to ensure targets are met.
  • Regulatory Compliance: Ensure adherence to safety and regulatory standards in production.

Requirements

  • Analytical Skills: Possess the ability to analyze production processes and identify areas for improvement.
  • Technical Expertise: Display profound knowledge of production systems issues and effective solutions to enhance operation efficiency.
  • Problem-Solving Aptitude: Demonstrate a knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency.
  • Data Centre Experience: Possess knowledge of temperature and humidity monitoring systems, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.
  • CLOUD Computing Familiarity: Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be advantageous.

What We Offer

A dynamic work environment with opportunities for growth and development.

About This Role

This role is ideal for individuals who are passionate about delivering exceptional results and taking pride in their work.

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