Mission-Critical Application Support Specialist

4 days ago

Singapore beBeeSupportSpecialist Full time $90,000 - $120,000
Job Overview

This is an exciting opportunity to work as a mission-critical application support specialist.

  • The successful candidate will provide around-the-clock production support, including incident management, root cause analysis, and resolution of issues that affect business continuity.

Key Responsibilities:

  • Collaborate with cross-functional teams to identify and resolve complex technical issues, support system deployments, and optimize overall system performance.
  • Maintain accurate operational documentation, manage system monitoring tools, and ensure consistent adherence to service level agreements (SLAs).

Requirements:

  • Possession of a relevant degree in Computer Science or related field.
  • Hands-on experience with monitoring tools, troubleshooting techniques, and incident management processes in a 24/7 environment.
  • Strong proficiency in Java/J2EE, Oracle (SQL/PLSQL), APIs (REST/SOAP), and familiarity with Unix/Linux environments and scripting.

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