Mission Critical Support Manager

This role is responsible for leading a team of engineers in providing mission-critical support to production systems. The ideal candidate will have a strong background in ITIL/ITSM processes, with experience in handling P1/P2 incidents and managing post-incident reviews (PIRs) and root cause analysis. Key Responsibilities

Job Title:System Support Operations LeadOverview:The ideal candidate will have exceptional leadership skills and technical knowledge to manage daily support operations, coordinate issue resolution, and improve overall system performance.Key Responsibilities:Lead day-to-day support operations for mission-critical systemsCoordinate incident resolution with...

Network Operations RoleThe primary objective of this position is to ensure the day-to-day monitoring and management of network and infrastructure operations. This involves delivering customer-centric support, troubleshooting, as well as escalating incidents for all internal and external customers interacting with the Global Command Center.Key...

Job OverviewThis is an exciting opportunity to work as a mission-critical application support specialist.The successful candidate will provide around-the-clock production support, including incident management, root cause analysis, and resolution of issues that affect business continuity.Key Responsibilities:Collaborate with cross-functional teams to...

System Operations Specialist: Mission-Critical Systems ExpertWe are seeking a highly skilled System Operations Specialist to oversee and enhance mission-critical systems for the Defence sector.This role involves managing system operations, ensuring governance and compliance, and driving digital transformation initiatives to strengthen system performance and...

Job DescriptionA systems administrator with excellent leadership skills is needed to lead and coordinate level 2 support operations for mission-critical systems and infrastructure.Lead and ensure adherence to service level agreements, system availability, and resolve application incidents escalated from level 1.Perform root cause analysis and workarounds...

Job Description A systems administrator with excellent leadership skills is needed to lead and coordinate level 2 support operations for mission-critical systems and infrastructure. Lead and ensure adherence to service level agreements, system availability, and resolve application incidents escalated from level 1. Perform root cause analysis and...

Software Developer RoleThis is a key opportunity for a skilled software developer to join our team and contribute to the development of mission-critical software systems. As a senior software engineer, you will be responsible for designing, developing, testing, and enhancing software applications to meet the needs of our clients.The ideal candidate will have...

Job Title: Application SupportWe are seeking a proactive and dynamic L2 Analyst to join our team in supporting and maintaining a mission-critical application. The role involves providing day-to-day Level 2 support, ensuring the stability and performance of production systems, and working closely with both technical and business stakeholders.

Software Developer OpportunityCSIT develops products to advance national security interests.We use our products in a wide range of use-cases including counter-terrorism and computer network defence. We are looking for talented engineers to lead and build mission-critical products that identify, analyse and investigate threats.As a software engineer in a...