Customer Relationship Ambassador
2 days ago
Estimated Salary: SGD 6,500 - 8,000 per month
About UsSingrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being in Singapore. We strive to provide innovative technological solutions for a harmonious urban ecosystem.
Job DescriptionWe are seeking a full-time Customer Relations Manager to acquire new clients, develop and maintain customer relationships, ensure customer satisfaction, and resolve complaints. The successful candidate will act as a representative of Singrass at industry trade shows, conferences, and events.
Key Responsibilities- Aquire new clients through targeted outreach and partnerships
- Develop and maintain strong relationships with existing customers to ensure high levels of satisfaction
- Act as a liaison between customers and internal departments to resolve queries and concerns
- Represent Singrass at industry events and conferences, presenting the company's vision and values
To be successful in this role, you should have:
- A minimum of 3 years of customer service experience, preferably in the sustainability or agriculture industry
- Strong communication and interpersonal skills, with the ability to build connections and partnerships
- The ability to thrive in a fast-paced start-up environment
- Fluent English and Mandarin language skills to communicate effectively with customers
- Proficient in Microsoft Office
We offer a competitive salary, opportunities for professional growth, and a dynamic work environment.
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