Customer Relationship Ambassador

2 days ago


Singapore SINGRASS PTE. LTD. Full time
Singrass PTE. LTD.

Estimated Salary: SGD 6,500 - 8,000 per month

About Us

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being in Singapore. We strive to provide innovative technological solutions for a harmonious urban ecosystem.

Job Description

We are seeking a full-time Customer Relations Manager to acquire new clients, develop and maintain customer relationships, ensure customer satisfaction, and resolve complaints. The successful candidate will act as a representative of Singrass at industry trade shows, conferences, and events.

Key Responsibilities
  • Aquire new clients through targeted outreach and partnerships
  • Develop and maintain strong relationships with existing customers to ensure high levels of satisfaction
  • Act as a liaison between customers and internal departments to resolve queries and concerns
  • Represent Singrass at industry events and conferences, presenting the company's vision and values
Requirements

To be successful in this role, you should have:

  • A minimum of 3 years of customer service experience, preferably in the sustainability or agriculture industry
  • Strong communication and interpersonal skills, with the ability to build connections and partnerships
  • The ability to thrive in a fast-paced start-up environment
  • Fluent English and Mandarin language skills to communicate effectively with customers
  • Proficient in Microsoft Office
Benefits

We offer a competitive salary, opportunities for professional growth, and a dynamic work environment.



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