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Claims Officer

2 months ago

Singapore OAKTREE CONSULTING Full time
Claims Admin Officer

OAKTREE CONSULTING is seeking a skilled Claims Admin Officer to join our team. As a Claims Admin Officer, you will play a critical role in evaluating and investigating government claims, ensuring accurate documentation, and providing excellent customer service to policyholders.

Key Responsibilities:
  • Investigate and evaluate government claims to ensure accuracy and fairness
  • Provide exceptional customer service to policyholders, responding to queries and resolving issues promptly
  • Work closely with other team members and departments to resolve claims efficiently
  • Follow standard operating procedures closely to ensure compliance and quality
  • Meet service level targets and contribute to a positive customer experience
Requirements:
  • 1-2 years of experience in claims processing, preferably in the public sector
  • Excellent interpersonal and communication skills, with the ability to work effectively with stakeholders
  • Strong analytical and problem-solving skills, with attention to detail and a commitment to accuracy
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
  • EA License No: 06C4642 | EA Reg No: R Grace Tam

Please note that only shortlisted candidates will be notified.