Assistant Manager, Claims
4 days ago
The Assistant Manager will be responsible for overseeing the day-to-day operation and management of the claims team. This role requires a meticulous attention to detail, excellent organizational skills, and the ability to lead a team.
Key Roles and Responsibilities:
- Ensuring claims are assessed according to Policy Contract and guidelines
- Oversee and ensure claim settlements are concluded within the agreed turnaround time
- Oversee and ensure emails and telephone call enquiries are responded in a timely manner
- Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints
- Communicate effectively with clients and intermediaries to ensure a satisfactory resolution of the cases/complaints within a reasonable timeline
- Oversee and ensure that regular reports on case resolutions are provided to internal stakeholders and external clients
- Review and enhance work processes with internal and external stakeholders to improve customer experience
- Work with stakeholders to implement the enhanced work processes
- Mentor and guide junior staff to build claims assessment competency, medical knowledge and communication skills through coaching and training
- Review claims processes and participate in process improvement projects, initiatives and system enhancement for the department, including establish claims best practices
- Oversee and ensure the team comply with regulatory and risk management controls, corporate policies, procedure and claims guideline. To highlight any potential concerns or risks and takes appropriate steps to mitigate the risks
- Any other ad-hoc projects assigned by the management
- Required to travel to PH on a frequent basis
Qualifications:
- Diploma or higher educational qualification
- Completion of Health Insurance Certificate is preferred
- Claims Experience of at least 3 years in Health Claims
- Proficient in Microsoft Office applications such as Excel, Word and Powerpoint
- Good command of both written and spoken English.
- Team Player and self-motivated
- Ability to work with tight timelines and under pressure
- Keen eye for details
- Highly organised around multiple priorities and timelines
- Good communication and people skills
Tell employers what skills you have
Coaching
Casualty
Microsoft Office
Microsoft Excel
Customer Experience
Process Improvement
Photos
Risk Management
Logging
PowerPoint
Accounting
Attention to Detail
Pressure
Communication Skills
Team Player
Health Insurance
-
Claims Manager
3 weeks ago
Singapore SG005 Marsh (Singapore) Pte. Ltd. Full timeJob Summary:SG005 Marsh (Singapore) Pte. Ltd. is seeking a skilled Claims Manager to join our team in Singapore. As a Claims Manager, you will play a crucial role in ensuring the smooth and efficient handling of property and casualty claims.Key Responsibilities:Manage a portfolio of property and casualty claims, ensuring timely and accurate...
-
Claims Admin
3 weeks ago
Singapore COMPLETE VMS PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:The Claims Admin is responsible for assisting customers with filing accident reports, submitting claims, and liaising with insurance companies. They manage repair operations, coordinate spare parts quotations, and handle vehicle repairs and collection. Additionally, they provide customer service, fleet control, and...
-
Assistant Manager, Shield Claims Specialist
1 month ago
Singapore HSBC Full timeUnlock New Opportunities with HSBCAre you looking for a career that will take you to new heights? Join HSBC and experience the possibilities. Our company offers a wide range of opportunities, support, and rewards that will help you grow and develop your skills.About the RoleWe are currently seeking a high-calibre professional to join our team as an Assistant...
-
Demurrage Claims Assistant
2 months ago
Singapore PETRON SINGAPORE TRADING PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Review and acknowledge claims and their supporting documents related to demurrage and other shipping ancillary claims filed by vessel owners/brokers/suppliers/buyers. Perform timely demurrage calculations for claims submission to the suppliers/buyers. Ensure timely response to claims pertaining to demurrage and...
-
Life Claims Manager
3 weeks ago
Singapore RANDSTAD PTE. LIMITED Full timeAbout the JobIn this role, you will be responsible for assessing and processing claims for death, critical illness, disability, and other complex cases. As a Life Claims Manager, you will work closely with a team of claims specialists to ensure timely and accurate decisions.You will be required to manage claims investigations independently, attend to service...
-
Assistant Manager
1 month ago
Singapore JOBSTER PRIVATE LTD. Full timeJob Description• Account manage and administer staff claims.• Generate and provide monthly reports/stats to Payroll/Finance for processing of payments and/or recovery.• Validate and deliver accurate and quality claims timely.• Develop and review SOPs within scope and exercise independent analysis and judgement when executing the SOPs.• Use...
-
Claims Team Manager
2 weeks ago
Singapore SMRT Corporation Ltd Full timeJob Title: Executive, ClaimsJob Summary: We are seeking a highly skilled Claims Team Manager to lead our claims team and drive excellence in claims handling. The successful candidate will have a proven track record of managing high-performing teams and delivering exceptional results in a fast-paced environment.Key Responsibilities:• Manage a team of claims...
-
Life Claims Manager
3 weeks ago
Singapore RANDSTAD PTE. LIMITED Full timeJob Title: Life Claims ManagerAbout the Company:Randstad Pte. Limited is a leading recruitment agency that specializes in placing top talent in various industries.About the Job:We are currently seeking a Life Claims Manager to join our team. As a Life Claims Manager, you will be responsible for assessing and processing life claims, working closely with our...
-
Assistant Manager – Personal Accident Claim
4 months ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeYou will be handling insurance claims assessment under the personal accident and medical plans. You will also be given the opportunity to be part of an exciting team with involvement in service excellence initiatives and projects to improve the claims experience.The Job· Determine policy coverage, establish proof of loss...
-
Manager - Medical Claim
3 weeks ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeYou will be handling insurance claims assessment under our health plans. You will also be given the opportunity to be part of an exciting team with involvement in service excellence initiatives and projects to improve the claims experience.The Job· Provide accurate and timely assessment of medical claims within the...
-
Claims Support Assistant
3 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeJob SummaryPERSOLKELLY SINGAPORE PTE. LTD. is seeking a Claims Support Assistant to join our team. As a Claims Support Assistant, you will be responsible for handling incoming mails and sorting of mails for claims registration, printing settlement letters and handling matching of claims settlement/medical report letters with cheques payment for mailing to...
-
Senior claims executive, wica claims
1 week ago
Singapore American International Group Full timeSenior Claims Executive, WICA Claims At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Executive, WICA to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of...
-
Automotive claims executive
1 day ago
Singapore Complete VMS Pte Ltd Full timeJob Responsibilities Assist customers to file accident reports and explain the claim procedure. Assist customers to submit claims, follow up and liaise with insurance company regarding claims. Liaise with customer’s vehicle for repair & collection. Fleet control customer vehicles during their claim time. Provide customer service to existing and new...
-
Claims advisor
2 days ago
Singapore Lion City Rentals Pte Ltd Full timeWe are looking for a Vehicle Claim Advisor to manage insurance claims due to vehicle accidents. You will be responsible for analyzing and handling insurance claims and overseeing the timely submission and approval of claims. This includes follow-up on repairs, ensuring prompt payment for third-party claims, and collaborating with other departments to close...
-
Claims Executive
3 weeks ago
Singapore SENTOSA SHIP BROKERS PTE. LTD. Full timeRoles & ResponsibilitiesSentosa Ship Brokers is an independent ship broking house with unparalleled global experience that focuses on the clean, dirty, coastal and project tanker markets. With employees from Singapore, China, United Kingdom, Japan, Malaysia, Mexico, Denmark, Germany and India. Sentosa Ship Brokers offers an extensive insight into shipping...
-
Claims executive
1 week ago
Singapore ACCLAIM INSURANCE BROKERS PTE. LTD. Full timeYou are invited to join Acclaim, one of the largest national risk advisory, insurance and reinsurance brokers in Singapore. Acclaim is the 1st Corporate Risk and Insurance Consulting Firm to be a winner since inauguration of Enterprise 50 (E50) . Acclaim services more than 2000 corporate customers ranging from SMEs to MNCs with reach extending to over 140...
-
Assistant Manager, Shield Claims
1 month ago
Singapore HSBC Full timeJob description Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. ...
-
Life Claims Manager
3 days ago
Singapore PAGE PERSONNEL RECRUITMENT PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Life Claims Manager to join our team in Singapore.Job SummaryThe successful candidate will be responsible for overseeing the complete lifecycle of Life Claims processing, ensuring timely and accurate adjudication. This includes managing compliance and corrective actions within the Claims Department, performing...
-
Perm Assistant Executive/Executive
4 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & Responsibilities Insurance (nearest MRT: Telok Ayer)8.45am to 5.45pm (Mon to Fri)Up to $4,100 x 12Perm Assistant Executive/Executive (Marine Claims)Responsibilities: Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, group companies etc; Train and guide assistants...
-
Insurance Claims Manager
4 weeks ago
Singapore HSBC Full timeUnlock New Opportunities with HSBCAre you looking for a career that will take you to new heights? Join HSBC and experience the possibilities. Our company offers a dynamic and innovative workplace, a world of opportunities to develop your career, and a culture that values diversity and inclusion.Key Responsibilities:Assess pre-authorisation and medical...