Service Manager

11 hours ago


Singapore CANDLENUT KITCHEN PTE. LTD. Full time
Service Leader Job Description at CandleNut Kitchen PTE. LTD.

This role is responsible for overseeing the dining room operations and ensuring a seamless guest experience. We are looking for a skilled Service Leader who can coordinate with our kitchen staff to provide excellent food service to our guests.



Key Responsibilities:

  • Reports to the Assistant or Restaurant Manager
  • Greet and seat guests, and maintain communication with kitchen staff
  • Inspect dining room for cleanliness and safety
  • Resolve guest complaints and issues promptly
  • Manage the guest reservation system and enforce restaurant rules and policies
  • Supervise dining room staff and maintain uniform and service standards
  • Conduct daily line-ups and review daily specials and announcements
  • Close shifts on POS and credit card terminals, and conduct regular service training


Requirements:

  • Fluent in spoken and written English, with proficiency in another language a plus
  • Minimum of 2 years serving or supervisory experience in a fine dining or upscale restaurant
  • Basic certification in restaurant service desirable
  • Outstanding customer service skills, with ability to multitask and work at a rapid pace
  • Strong communication and computer skills, with ability to promote sales and resolve conflict

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