Customer Service Specialist with Beverage Expertise
23 hours ago
We are seeking a highly motivated Customer Service Specialist to join our team as a Beverages Service Crew (Barista / Training Provided). This role requires excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
Key Responsibilities- Greet customers warmly and manage their queries efficiently.
- Prepare beverages according to standardized recipes and customer preferences.
- Utilize proper brewing techniques and equipment to ensure consistency in beverage quality.
- Provide attentive customer service, assist customers in selecting beverages based on their preferences and dietary restrictions.
- Process customer orders accurately, handle cash and electronic payments.
- Maintain cleanliness and sanitation standards in the tea barista area.
- Monitor tea inventory levels, report discrepancies, restock supplies, and communicate inventory needs to management.
We offer a competitive salary of $2500-$2800 per month, depending on experience, plus store incentives and overtime pay. Benefits include monthly store incentives, performance bonuses, birthday leave, and career progression opportunities.
The location for this role will be allocated upon interview. Working days are 5 days a week, with 44 hours per week plus overtime required. Junior Tea Baristas can expect a $200 increment after confirmation.
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