Customer Service Representative

4 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Company Overview
The Supreme HR Advisory Pte Ltd is a professional staffing agency dedicated to providing exceptional services to our clients. We are seeking a highly motivated and enthusiastic Customer Service Representative - Beverage Specialist to join our team.

Salary and Benefits
We offer a competitive salary of $2500-$2800 per month, depending on experience, with opportunities for overtime pay, incentives, and bonuses. Our employees also enjoy birthday leave and a comprehensive benefits package.

Job Description
Greeting Customers
In this role, you will be responsible for greeting customers in a friendly and welcoming manner, managing their queries in a timely and efficient way, and ensuring that they have an excellent overall experience at our tea barista outlet.

Preparing Beverages
You will be required to prepare beverages according to standardized recipes and customer preferences, using proper brewing techniques and equipment to ensure the quality and consistency of each beverage served.

Providing Customer Service
You will provide friendly and attentive customer service, greet customers warmly, and assist them in selecting their beverage based on their preferences and dietary restrictions.

Accurately Processing Orders
You will accurately process customer orders, handle cash and electronic payments, and maintain cleanliness and sanitation standards in the tea barista area.

Maintaining Inventory
You will ensure sufficient stock levels at all times by monitoring tea inventory levels, reporting discrepancies, restocking supplies, handling stock delivery upon arrival as needed, and communicating inventory needs to management.

Required Skills and Qualifications
To be successful in this role, you should possess the following skills and qualifications:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong attention to detail and organizational skills
• Basic knowledge of beverages and coffee preparation methods
• Ability to lift up to 25 kg (55 lbs)

Benefits
In addition to the competitive salary and benefits package, we offer:

• Opportunities for career advancement and professional growth
• Comprehensive training and development programs
• Collaborative and dynamic work environment

How to Apply
If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, please submit your application today.

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